This Privacy Policy explains how Praxis Marketing Consultancy (Pty) Ltd (“we”, “us”, “our”) collects, uses, stores and protects personal information through the Axario platform (“Axario”). Axario is a cloud-based SaaS platform used for asset management, compliance tracking, maintenance scheduling and operational risk management. This policy complies with the Protection of Personal Information Act (POPIA), 2013 (South Africa).
Operator details
- Legal Entity: Praxis Marketing Consultancy (Pty) Ltd
- Trading Name: Axario
- Registration Number: 2025/558202/07
- Contact Email: axario.app@gmail.com
- Jurisdiction: Republic of South Africa
Information we collect
Account information: name, email address, login credentials, organisation details.
Organisation data: company/organisation profiles, user roles, site and asset structures.
Uploaded content: compliance certificates, inspection reports, maintenance records, contracts, asset documentation, photographs and evidence files.
Technical data: IP address, device information, browser type, usage logs.
How we use information
- Provide access to the Axario platform
- Store and manage compliance and asset data
- Enable collaboration between users
- Generate reports and operational insights
- Maintain system security and performance
- Improve platform functionality
Data storage & infrastructure
Axario uses secure cloud infrastructure to store and process data. Data may be stored in secure data centres located outside South Africa. Where cross-border transfers occur, we ensure appropriate safeguards are in place.
Data sharing
We do not sell personal information. We may share data only with service providers supporting platform operations (e.g. cloud hosting), users within the same organisation, and contractors assigned to specific tasks.
Data security
- Access controls
- Authentication systems
- Encrypted storage (where applicable)
- Audit logging
Your rights (POPIA)
Users have the right to access their personal information, request correction of inaccurate information, request deletion (subject to legal obligations), and object to processing where applicable. Requests can be sent to axario.app@gmail.com.
Data retention
We retain data only as long as necessary to provide services, meet legal obligations, and maintain operational records.
Disclaimer on compliance information
Axario provides tools, templates, workflows and reporting features only. Axario is not a certifying body, auditor, inspector, or regulatory authority. Axario does NOT provide legal advice, certify compliance, guarantee regulatory compliance, or act as an auditor or inspector, and does not validate, certify or guarantee compliance outcomes.
Users must not rely on Axario outputs, templates, reports, or recommendations as a substitute for professional certification, legal compliance verification, engineering inspection, or regulatory approval. Axario outputs are informational and operational support tools only. Users and organisations are solely responsible for ensuring compliance with applicable laws, regulations, and industry standards.
Uploaded content
Users are fully responsible for all uploaded content (certificates, reports, photos, contracts and documents). Axario does not verify, validate, or certify uploaded documents. Uploaded content does not constitute legal or regulatory compliance proof — Axario is a storage and workflow system only.
Indemnity
Users agree to indemnify and hold harmless Praxis Marketing Consultancy (Pty) Ltd and Axario against any claims, damages, losses, penalties, or legal actions arising from their use of the platform, reliance on its outputs, uploaded content, or compliance failures.
Changes to this policy
We may update this Privacy Policy from time to time. Users will be notified of material changes.
Contact
For privacy-related queries: axario.app@gmail.com.